Arc Wallboard
Arc Wallboard is an additional service to the Arc Operator Console. Arc Wallboard runs on a PC and monitor supplied by Ipitomi to display information on calls including statistics, operator performance and queues.
Arc Wallboard provides extensive real time reporting functionality and has the ability to display statistics on a per queue basis. For example, it is possible to view the number of calls, operators currently logged in and active, abandoned calls, number of calls per day, etc., for each queue.
The easy to glance statistics provide a real time indication of the current status of the operator console, making business decisions quick and easy to consider.
Business Centre Brochure
To find out more about our Business Centre solutions and services please download our brochure.
Customer Area
Please login to the Web Portal to access your managed service solution on the link below.
