Unified Messaging
Unified Messaging is the provision of a centralised inbox for various types of messages such as voicemail and fax. The Ipitomi Unified Messaging service comprises the following components:
Single Number Reach
Single Number Reach is the provision of a single number for multiple phones or devices. This means that when a call is connected to the customer's desktop telephone, the Remote Destination Number device will ring simultaneously. The customer has the ability to pick the call up on either device. This service is fully configurable for extended functionality and can be accessed remotely via the Ipitomi Web Portal. The Single Number Reach provides much greater flexibility to always ensure that the user is within contact and assessable to the caller.
Single Voicemail
Single Voicemail provides a customer with a single combined voicemail box for their mobile phone and desktop telephone. Voicemail can be retrieved from any telephone by dialling an access number and entering a unique User ID and password. This option provides the user with the peace of mind that they can always pick up all voicemail messages either in the office or on the move.
Voicemail to Email
When a voicemail is received it is converted into a WAV file and can be retrieved via the user inbox. This option provides an efficient way of dealing with voicemail direct at the user's workstation.
Voicemail to SMS
When a voicemail has been received, a SMS notification message will be sent to the nominated device at the standard SMS rate on the customer's tariff.
Fax to Email
The customer is allocated a fax number. When any faxes are sent to this number, the content of the fax will be converted into a TIF file and sent to the specified email address. This option eliminates the traditional issue of locating the office fax machine and dealing with reams of paper.
Unified Messaging
Corporate Brochure
To find out more about how we can add value to your organisation, please download our brochure.
