Managed IP Telephony
The Managed Internet Protocol Telephony (IPT) service provides customers with a fully managed Cisco telephone infrastructure including (but not limited to) handsets with a Direct Dialling Inwards (DDI) number and voicemail using IP via the Ipitomi fully managed network rather than using traditional digital or analogue phone systems.
The solution is based on a monthly handset tariff and reduces customers' costs associated with owning, maintaining and managing their own telephony infrastructure. Ipitomi has the expertise to deploy and manage a customer communication network according to the user needs. This eliminates the need for this skill to be required in-house.
Using the very latest Cisco 7900 Series handsets, many more functions and features are available compared to the traditional digital handset including previous call lists, company directories, integrated and converged voicemail, unified messaging and call recording.
There are many benefits from moving towards the IPT environment including feature rich handsets and the flexibility within the working environment such as extension mobility. This provides the option of being able to log into any other phone within the customer network at any workstation.
The many cost savings to the customer can be reaped from reduced call rates, free calls between two offices connected to the Ipitomi network and massively reduced administration overheads due to the managed service offering. Managed IPT also provides the assurance that all upgrades will be future proof, whilst reducing the overall LAN costs.
Managed IP Telephony
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